Customer Care
888-997-8979
Monday - Friday
8:00 a.m. - 11:00 p.m. (ET)
Saturday
9:00 a.m. - 7:00 p.m. (ET)
Chat Hours
Monday - Friday
8:30 a.m. - 5:30 p.m. (ET)
Texas Customers
833-355-XOOM (9666)
Georgia Customers
855-203-3808
Georgia customers, if your natural gas service has been disconnected and you would like to reconnect it, please contact XOOM Energy Customer Care at 855-203-3808.
Payment Options
Pay Online
Customers in California (SDG&E and SoCal Gas), Georgia and Texas can make quick and secure payments with your MyXOOM account using your checking account, debit/credit card, or online payment provider.
California (SDG&E and SoCal Gas) and Georgia
Texas
Learn more about how to read your monthly energy bill by visiting our How to Read Your Bill page.
Pay By Phone
To make a payment by phone, contact us 24/7 and pay using
VISA, Mastercard, Discover, AMEX or eCheck.
888-997-8979
Monday - Friday
8:00 a.m. - 11:00 p.m. (ET)
Saturday
9:00 a.m. - 7:00 p.m (ET)
Texas Residential Customers
833-355-XOOM (9666)
Monday - Friday
7:00 a.m. - 10:00 p.m. (CT)
Saturday
8:00 a.m. - 6:00 p.m (CT)
Texas Small Business Customers
833-355-XOOM (9666)
Monday - Friday
8:00 a.m. - 5:30 p.m. (CT)
Georgia Customers
855-203-3808
Monday - Friday
8:00 a.m. - 11:00 p.m. (ET)
Saturday
9:00 a.m. - 7:00 p.m. (ET)
Pay In Person
If you want to pay in cash, we accept payments at the following locations. Bill Account Number will be required.
Texas
Barri Financial Group
CheckFree
Fidelity Express
California
ACE Cash Express
Walmart
Georgia
ACE Cash Express
Walmart
Fidelity Express
Pay By Mail
Send your check or money order to one of the below addresses in your area.
Please make all checks and money orders payable to the corresponding LLC of your state.
California Customers
XOOM Energy California, LLC
Attn: Accounts Receivable
PO Box 650117
Dallas, TX 75265-0117
Georgia Customers
XOOM Energy Georgia, LLC
Attn: Accounts Receivable
PO Box 650117
Dallas, TX 75265-0117
Texas Customers
XOOM Energy Texas, LLC
P.O. Box 660133
Dallas, TX 75266-0133
XOOM Energy Headquarters
XOOM Energy, LLC
804 Carnegie Center
Princeton, NJ 08540
Satellite Offices
Michigan Office
XOOM Energy Michigan, LLC
755 W. Big Beaver Rd., Suite 2020
Troy, MI 48084
248.480.7264
New Jersey Office
XOOM Energy New Jersey, LLC
804 Carnegie Center
Princeton, NJ 08540
248.480.7264
Ohio Office
XOOM Energy Ohio, LLC
33570 Lake Rd.
Avon Lake, OH 44012
Texas Office
XOOM Energy Texas, LLC
One Shell Plaza
910 Louisiana St.
Houston, TX 77002
XOOM Energy Texas PUC License #10203